Our minimum order for the shopping cart is only
$25.00 If you've been beating yourself over the head
trying to figure out where the submit order button
is, check to make sure that your order total is over
Phone orders, faxes and emails under $25 will be accepted but are subject to a small order handling fee of $4.00 in addition to normal shipping rates.
The following items are not returnable under any circumstance UNLESS defective: Books, Videos, beading software, discontinued items, closeout items, or special order items. Please include a copy of your invoice with the return form below so we can accurately process your return. OK to return merchandise if the following applies:
In the case that you have received damaged and/or missing item(s) you must contact us within 48 hours of receiving your order. You can reach us at 1-800-950-4232 (press 2 for Shipping) or you can e-mail email@example.com. Have your invoice and items available so we may review the order with you.
Occasionally when an order is prepaid and it cannot be filled completely you will end up with a credit on file with us. This credit is kept on file so that no funds are sent back in the package. If you would like a refund check instead all you have to do is let us know and we will issue you a refund check immediately. Credits will be applied to your next order. Please let us know if you have one.
We offer 30 day net terms on approval of credit. Fill Out A Credit Application and fax it back to us. (360)754-2510. Fast approval! For more information contact our accounting department at 360-754-2323.
JBB International is a major manufacturer of superior Sterling Silver, Brass, Copper and Pewter cast beads, findings and charms. JBB International Findings are well known for their quality, design innovation and consistency. It's easy to satisfy nearly all your jewelry findings needs with JBB whether you're searching for high end Sterling silver items or more affordable plated pewter alternatives!